Archive for 2012
10 Things Wrong With Your Website
In this age of social media and digital everything, you can’t afford to be a website weakling. If your competition has a killer online presence, and you don’t, you lose. Today’s consumers look online more than ever before. Even business owners who think they don’t really need a “best in class” website are missing more [...]
13 Business Resolutions for 2013
Here they are, along with some of our best tips and strategies to help you pull each one off: Resolution #1: Fix my website! Here are 10 things that are probably wrong with your site, and how to fix them: 10 Things Wrong With Your Website Resolution#2: Improve our customer service! Here’s how: 8 Ways to [...]
6 Things that Growing Businesses Do Right
What sets growing businesses apart from their biz brothers and sisters whose revenues are flat or falling? Based on a recent study that compared small firms with rising revenues against their counterparts with flat or declining sales, here are the six practices that stood out: 1. Planning Ahead Business owners who managed to grow in [...]
A New National Network of Startup Communities
When I first wrote about the non-profit Startup America Partnership in early 2011 (Why You Should Join Startup America), it had just launched with much fanfare and a lofty mission of helping to inspire and accelerate high-growth entrepreneurship in the U.S. It was announced at the White House, although it’s not a government program and [...]
6 Social Media Changes That Will Rattle Business
Social media has already had a huge impact on businesses both large and small. But according to the latest projections from the research firm International Data Corp. (IDC), there’s a lot more change coming. IDC analysts expect the coming year to be pivotal for social media in business with (among other things) a new emphasis [...]
The 10 Bookkeeping Basics You Can’t Ignore
Millions of business owners and startup entrepreneurs are masters at creating great products and services, building awesome teams and winning over customers. Many of them, however, would probably flunk basic bookkeeping. But if you don’t understand the different types of “accounts” your bookkeeper uses to organize your finances, measuring the success (or failure) of your [...]
8 Ways to Earn True Customer Love
Many businesses are content if their customers seem “generally satisfied” overall. Others aspire to something more — they seek the kind of passionate customer satisfaction that inspires glowing thank you letters and backyard fence (or social media) recommendations. If you suspect customers aren’t quite feeling that kind of love for your business, you’ve probably got some [...]
The Art of the Tweet Tease
TV and other news organizations are skilled at using “teasers” to entice interest in a particular story and get readers or viewers to click or tune in. It works! So when you tweet for yourself, your business or your brand, you should aspire to do the same. The result will be a higher headcount of [...]
The Right Way to Retweet
Let’s start with two key assumptions: 1) Twitter is a great way to build business so you should be using it, and; 2) Part of doing so is retweeting other people’s tweets that you think are worth sharing. But while most people simply use Twitter’s built-in RT function (one of the basic engagement options offered [...]
What You Should Know About Pheed
First off, no whining about yet another social media site – even if it is one that gives you a way to directly make money from it (assuming you have content or clout that people will pay for). Here are the basics: Pheed is a new social platform created by a group of tech and [...]
