Say what you will about AT&T, but its new “Office@Hand” virtual phone system application for small biz, introduced Feb. 1, is going to blow away a lot of business owners. It’s a service that finally recognizes what biz owners already know – that small companies use phones today is radically different ways, with a complex mix of mobile and land line, voicemail, fax, text, toll-free, automated messages/greetings, forwarding, email and more.
Office@Hand is a complete phone system for up to 100 users that you can buy, setup and activate instantly – no hardware or tech skills needed. It’s a high-powered PBX system based entirely in “the cloud” (meaning you access it online) that works with your existing mobile and land lines and takes seconds to add, delete or change employee or department extensions, modify the auto-receptionist company greetings, change call routing and answering rules or update business hours. The Office@Hand application (app) is a free download from the Apple App Store or AT&T AppCenter, and service is $14 to $16 per month, depending on number of users.
Office@Hand lets you perform minor phone system miracles and do things you never thought possible from a system you can run from your smart phone, such as transferring live calls between mobile and land lines, voicemail and fax forwarding via email, and advanced call routing rules and logs.
Check out this short Office@Hand video for an overview of how it works.
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About the Author: Daniel Kehrer, Founder and Chief Content Officer of BizBest Media, is a senior-level leader in digital media, content development and online marketing with special expertise in startups, SMB, social media and generating traffic, engagement and leads. He holds an MBA from UCLA/Anderson and is a passionate entrepreneur (started 4 businesses), syndicated columnist, blogger, thought leader and author of 7 business and financial books.