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Free Technology Training and Advice for Small Business

Free Technology Training and Advice for Small Business

Keeping up with technology (or getting in the tech game to begin with) is something millions of small business owners and startups struggle with.  Many have dreamed of having a “technology mentor” they could turn to for expert advice, and access to free tools for learning how to put tech to use. Happily, there’s something [...]

The Future for Small Biz in Social Media

The Future for Small Biz in Social Media

Time.  It’s a little word, but the single biggest roadblock to small business engagement in social media.  Sure, millions of biz owners have embraced social.  But time constraints produce constant dropouts and millions more won’t buy in as long as they believe the time sink outweighs the benefits. The future, then, may well be a [...]

A Terrific New Twitter Tool for Business

A Terrific New Twitter Tool for Business

BizBest 30-Second Solution  With Twitter use by small and local business soaring, busy biz owners need new and better ways to tweet their way to success.  InboxQ is a new browser plugin that offers business users an efficient way to quickly find and engage Twitter users interested in specific products, brands or topics without having [...]

A Virtual Phone System App that will Blow You Away

A Virtual Phone System App that will Blow You Away

Say what you will about AT&T, but its new “Office@Hand” virtual phone system application for small biz, introduced Feb. 1, is going to blow away a lot of business owners.  It’s a service that finally recognizes what biz owners already know – that small companies use phones today is radically different ways, with a complex [...]

A Small Business Grant that Really Exists

A Small Business Grant that Really Exists

One of the most persistent myths among would-be business owners is that Uncle Sam and other organizations dole out free, no-strings-attached grants to business startups. With rare exceptions, it doesn’t happen. Yet the fairy tale persists and “small business grants” has long been one of the most popular searches online. There is, however, one small [...]

Great Free Sites and Software for Small Biz

Great Free Sites and Software for Small Biz

1. Home Office Suite: For many solo and home-based businesses, the $279 Microsoft Office software suite is overkill. As a free yet powerful alternative try OpenOffice.org from Sun Microsystems. You can download for free, and it comes with word processing, spreadsheet, a draw program, database program and presentation software. 2. Free Invoicing for Freelancers:  BillingBoss.com [...]

Probing Customer Data for Bigger Profits

Probing Customer Data for Bigger Profits

When customers buy something from you, change an order, request information, provide an email address or take other action, they create critical clues about who they are, what they want and how your business can better serve them. Small businesses that capture and analyze such information – also called data or metrics – can use [...]

How to Know if Your Business Needs a Server

How to Know if Your Business Needs a Server

The world of small biz tech is awash in low-cost, high-powered, easy-to-install computer servers designed especially for small business.  For example, HP and Dell have both rolled out new small business server offerings putting these powerful devices within reach of many small companies for the first time. The HP ProLiant – small enough to sit [...]

How to Jumpstart Your Biz with Social Media

How to Jumpstart Your Biz with Social Media

Lots of small businesses – especially new ones – are jumping into social media because it’s the hot thing to do. But achieving results is something else entirely. You need a strategy and framework for creating the kind of experiences consumers want and demand in the digital era, says Rick Mathieson, vice president for Silicon [...]

Best Ways to Take CRM Mobile

Best Ways to Take CRM Mobile

Mobile apps that can help you boost sales, manage customer relationships and basicaly run your entire business are getting better and more plentiful by the day.  This is the second in Business.com’s series of posts that will profile smartphone business apps that can help you: Complete credit card transactions; Manage customer information; Access documents; Complete [...]