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7 Cornerstones of Small Business Success

7 Cornerstones of Small Business Success

Only about one of every 10 businesses started will reach a 10th anniversary and most failures happen within the first few years. Lots can go wrong: an ill-conceived business idea, poor planning or execution, bad business model, lack of capital, ineffective leadership, and poor location, among others. But business owners who succeed know how to […]

5 Ways Business Owners Scare Their Employees

5 Ways Business Owners Scare Their Employees

Whether you know it or not, being a business owner also requires being a leader – especially if you have employees. If you don’t display good leadership skills, you won’t get the most from your employees, and your business will suffer. Despite good intentions, many business owners and managers unknowingly strike fear into employees simply […]

6 Things that Growing Businesses Do Right

6 Things that Growing Businesses Do Right

What sets growing businesses apart from their biz brothers and sisters whose revenues are flat or falling? Based on a recent study that compared small firms with rising revenues against their counterparts with flat or declining sales, here are the six practices that stood out: 1. Planning Ahead Business owners who managed to grow in […]

5 Ways to Make Service Part of Your Business DNA

5 Ways to Make Service Part of Your Business DNA

Customer service expert Ron Kaufman has a radical notion that great service shouldn’t be as hard as it seems to be for so many businesses to deliver. “Service is everywhere,” says Kaufman, author of the new book Uplifting Service: The Proven Path to Delighting Customers, Colleagues and Everyone Else you Meet. “But there’s a disconnect […]

4 Rules for Fostering Innovation in Your Business

4 Rules for Fostering Innovation in Your Business

Innovation is one of today’s most popular business buzzwords.  Most small and growing businesses – and especially startups – say they want to innovate. But most never get there because they are focused only on cost and efficiency, and not creativity, leaving little room for fresh ideas. In fact, many businesses today are actually anti-innovation […]

A Foolproof Framework for Hiring Perfect People

A Foolproof Framework for Hiring Perfect People

Here’s a motto every business should live buy:  Hasty hiring brings frequent firing.  Unfortunately, however, the hiring “process” for many firms still consists of little more than posting a job opening, sorting resumes and hiring the first person who makes a good impression and survives the gauntlet of interviews. But the consequences of poor choices […]

How to Create a Winning Business Culture

How to Create a Winning Business Culture

When  a once-growing business stumbles, the cause is sometimes an overlooked culprit: the company culture.   Many good businesses with solid ideas, a great market and talented people start to lose their grip on growth after failing to win victories that seemed within grasp.   Slowly, the “win or die trying” mentality gives way to deciding how […]